Refund policy

Last updated 29 September 2026.

The rule

Email apexstack.dev@gmail.com within 14 days of a monthly charge or 30 days of an annual charge and we will refund it in full. You do not have to say why.

The 14-day free trial costs nothing and needs no card, so there is nothing to refund for it. Nothing is charged when it ends. If you buy during the trial, you are charged that day, and this policy applies to that charge from the day it was made.

How to ask

Send us the email address on the account. That is enough to find the charge. If you bought through a different address, include the last four digits of the card instead.

How long it takes

We process refunds within two business days of receiving the request. Stripe then returns the money to your card, which usually takes five to ten business days depending on your bank. We do not control that part and cannot speed it up.

After a refund

When a refund ends the subscription, the features that need MacAid Pro switch off. Scanning and storage analysis, your existing receipts, restoring anything MacAid moved, and your account and billing pages keep working without a plan. If you used MacAid before the current terms took effect, cleanup stays free for you, as described in the terms.

Renewals

The same plan-specific window applies to a renewal charge. If you forgot to cancel and an annual renewal caught you out, email us within 30 days and we will refund it.

To avoid a renewal in the first place, cancel from Settings inside the app. Cancelling keeps your plan running until the end of the period you already paid for.

If you are outside the window

Write to us anyway and tell us what happened. We would rather sort it out than argue about a date.

Statutory rights

If you are a consumer in the United Kingdom or the European Economic Area, you have a 14 day right to cancel a distance purchase, and this policy does not reduce it.

Contact

Apexmart LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
apexstack.dev@gmail.com